At PulseCloud, we are reimagining how teams approach operations. Our remote-first culture lets talented people do their best work without the limits of location. We are looking for a Principal Operations Manager who shares our values and is excited to grow with us.
What You'll Do:
- Coordinate with vendors, partners, and external stakeholders
- Document processes and ensure knowledge is shared across teams
- Identify bottlenecks and implement scalable process improvements
- Build dashboards and reporting systems to track operational KPIs
- Own and optimize end-to-end operational processes and workflows
- Facilitate agile ceremonies and keep teams aligned on priorities
What We're Looking For:
- Strong external presence through publications, talks, or open source
- Exceptional ability to communicate complex ideas to all audiences
- Demonstrated impact at the company or industry level
- 10+ years of deep expertise in your domain
- Experience shaping long-term technical vision and strategy
What We Offer:
- Health, dental, and vision insurance (or stipend for international hires)
- Home office setup stipend ($500-$1,000)
- Company-wide team retreats twice per year
- Parental leave and family-friendly policies
- Competitive salary with equity or performance bonuses
To apply, send your resume and a short note about why you are excited about this role. We review every application and respond within 5 business days.