Join SpinCloud and be part of a team redefining what is possible in sales. We are well-funded with the resources of a scale-up and the speed of a startup. As a Principal Customer Success Manager, you will have real ownership, meaningful impact, and the flexibility to work how you work best.
What You'll Do:
- Identify customer needs and align solutions to their goals
- Manage the full sales cycle from prospecting to closing
- Collaborate with customer success on seamless handoffs post-sale
- Exceed quarterly revenue targets and contribute to team growth
- Provide market feedback to product and marketing teams
- Maintain accurate records of all sales activities in Salesforce
- Develop and deliver compelling product demos to potential clients
What We're Looking For:
- 10+ years of deep expertise in your domain
- Experience shaping long-term technical vision and strategy
- Exceptional ability to communicate complex ideas to all audiences
- Strong external presence through publications, talks, or open source
- Demonstrated impact at the company or industry level
What We Offer:
- Annual learning and development budget ($1,500+)
- Unlimited PTO and company-wide recharge days
- Competitive salary with equity or performance bonuses
- Parental leave and family-friendly policies
- Company-wide team retreats twice per year
To apply, send your resume and a short note about why you are excited about this role. We review every application and respond within 5 business days.